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SERVICE: We know how important your G5™ Gx-99® is to your practice and patients. To help you get the most out of your investment, maximize productivity and minimize downtime, our G5™ Massage Machine Service and Repair experts are here to provide you with professional service when you need it.
Centrally located in St. Louis, MO, our G5™ Massage Machine Service Center is the place to contact for technical assistance, troubleshooting, replacement parts, and product repair. If it is necessary to return your G5™ Massage Machine for servicing, our repair experts will A.C.T. - Assess the problem, Communicate the solution to you and Take necessary action to restore your unit to excellent working condition.
To contact the G5™ Massage Machine Service Center
Email: service@G5.com
Call: (800) 237-1832 or (314) 291-1442
Fax: (314) 291-1485RETURNS: If it is necessary to return your product for service, contact one of our customer service representatives at the numbers above to obtain a Return Goods Authorization (R.G.A.) number. Along with your unit, include a copy of your original invoice and a written description of the problem. Mark all paperwork and the mailing label with your Return Goods Authorization number.
REGISTRATION: Registering your G5™ Gx-99® will help us to serve you more quickly.
Please send your G5™ Gx-99® Warranty Card to:
General Physiotherapy, Inc.
Product Registration Department
13222 Lakefront Drive
Earth City, MO 63045-1504